We can also change this block-this is the title.
Contact KU
Lawrence, KS | Maps

Lean Six Sigma Green Belt Certification Training at KU Professional & Continuing Education

Lean Six Sigma Green Belt Certification Training

Choose your way to learn: instructor-led training in the Kansas City area, live online, or by online recordings

Lean Six Sigma Group Training Available: Contact us at ProfessionalPrograms@ku.edu for information on how to train your group in Lean Six Sigma Yellow Belt, Green Belt, or Black Belt.

June 5–9, 2017
8 a.m.–5 p.m. Daily
University of Kansas Edwards Campus
BEST Room 335
12600 Quivira Road
Overland Park, KS 66213


Organizations both public and private need to work faster, reduce costs, and maintain high standards of consistency and quality. They can achieve these goals through improvement programs such as Lean and Six Sigma. The Lean process emphasizes waste reduction and improved processing speed, and Six Sigma stresses an analytical approach to the elimination of defects and the reduction of variation. When combined, they can solve organizational problems and improve performance, leading to a competitive edge. This training prepares new Green Belts to lead projects and contribute to improving services and manufacturing by using the DMAIC (Define, Measure, Analyze, Improve, and Control) model.

"This training was a perfect complement to my existing foundation of Lean principles and built my confidence in those areas where I had dabbled, but not driven before."
—Melissa Mackey, InfuSystem

Course Objectives

After this course, attendees will be able to:

  1. Understand and apply the Six Sigma DMAIC model for improvement activities.
  2. Utilize Six Sigma knowledge and skills to lead successful improvement projects that deliver meaningful results.
  3. Facilitate the use of improvement tools and techniques in improvement projects.

Class Overview and Delivery


Included are both statistical and non-statistical techniques used for continuous process improvement, such as process definition, process flow diagrams, data collection techniques, measurement techniques, cause and effect diagrams, control charts and process capability analysis. Attendees will spend time each day using the Minitab software to focus the Measure, Analyze and Improve phases on achieving positive business results.

For those who cannot attend the live face-to-face class, the class will be made available both live online and on-demand online. Online attendees can download the 30-day free trial of the Minitab software and participate in the lab exercises using their own computers.

For certification, students are required to pass a written examination consisting of 75 multiple-choice questions and two short-answer essay questions based on the ASQ’s Green Belt Body of Knowledge. The exam will be held on the afternoon of the course's final meeting. Online attendees will be able to complete the exam remotely. The same time limit for completion will be given for the exam regardless of whether the exam is taken live or online.

Class Outline


  • Overview of Lean and Six Sigma (concepts, definitions)
  • Teams
  • Stakeholders
  • Define
    • Customers
    • Suppliers
    • Process Mapping


  • Review of Day 1 homework
  • Measure
    • Critical to Quality
    • Data Collection and Tools
    • Lean Improvement Tools
    • Understanding Charts


  • Review of Day 2 homework
  • Analyze
    • Variation
    • Identifying and Prioritizing Issues
    • Root Cause Analysis
    • Graphical Analysis


  • Review of Day 3 homework
  • Improve
    • FMEA
    • Implementing Solutions
    • Validating Improvements


  • Review of Day 4 homework
  • Control
    • Change Management
    • Creating Permanent Solutions
    • Lessons Learned
  • Exam

Course Details

Instructor—Heather McCain
Heather McCain
Heather McCain

Heather McCain

Heather McCain is currently a Professor of the Practice for Project Management at the University of Kansas. She has more than 25 years of experience in quality engineering and management. She works with companies to implement continuous improvement methodologies and provides training on quality, project management, and process improvement. Recently she was the quality manager for consumer product at Garmin International. Prior to joining Garmin, Heather was with Hallmark Cards and AlliedSignal (now Honeywell) Aerospace and Automotive. Heather is a senior member of American Society for Quality (ASQ) and is extremely active in her local ASQ section. She is also involved with the Joint Engineering Council of Kansas City as the past president. Heather is a Certified Quality Engineer and Certified Manager of Quality/Organizational Excellence. She has a bachelor's degree in electrical engineering from Kansas State University and a master's degree in engineering management from the University of Kansas. She is pursuing her doctorate in technology management from Indiana State University.

Return on Investment
For the participant
  1.  Gain the ability to lead a real-world process improvement project at your organization.
  2.  Contribute to your organization’s performance by improving a strategic process.
  3.  Add a valuable credential to your résumé.
For your organization
  1.  Stream processes and reduce waste through process improvement.
  2.  Improve profitability and customer satisfaction.
  3.  Solve problems across functional areas.
Who Should Attend?
  • Employees of any organization (including manufacturing, healthcare, finance, engineering, customer service, and sales) where Lean and Six Sigma methodologies are being used or considered
  • Lean and Six Sigma practitioners interested in learning about new concepts and tools for making their improvement projects more successful
  • Those interested in taking the first step toward a Lean Six Sigma Black Belt Certification
Organizations Served
  • AAFP
  • American Academy of Family Physicians
  • AmerisourceBergen Drug Company
  • ATI Nursing Education
  • Cashco
  • Children's Mercy Hospital
  • Clinical Reference Laboratory
  • Comet Industries
  • Fike Corporation
  • GEHA
  • HDR
  • InfuSystem
  • Pinsight Media
  • PROSOCO, Inc.
  • Sprint
  • Veolia North America
  • Veterans' Employment & Training Service (VETS)
  • YRC Freight

Choose Your Way to Learn

Face-to-Face on the KU Edwards Campus

Join us in the Kansas City area for five days of dedicated training time. You will have the opportunity to interact directly with the instructor and other participants, and you will get out of the office for focused training time. To maximize the benefit of attending Lean Six Sigma training and to realize a return on investment for future Lean Six Sigma projects, we require that each participant bring a laptop loaded with Minitab 17 to each day of training. A free 30-day trial of Minitab is available at http://www.minitab.com/en-us/.

Live-Online Participation

You will be given a login so that you can join the training live from anywhere in the world. Our classroom is equipped with cameras and microphones so that you will be able to see and hear the instructor in action. You will also be able to hear any questions or comments from other students. In addition, if you have a microphone, the rest of the attendees will be able to hear your questions and comments. You can download the 30-day free trial of the Minitab software and participate in the lab exercises using your own computer. You will also be able to take the exam online.

Recorded Online Participation

Recordings of the sessions will be posted at the end of each day. You can watch them in your free time. You will be able to email the instructor with any questions that you may have. You can download the 30-day free trial of the Minitab software and participate in the lab exercises using your own computer, and you will be able to take the exam online. You will have extra time to finish watching all of the recordings and to complete the exam.

Registration & Fees

Fees & Group Information

The registration fee is the same regardless of how you wish to attend: live on our campus in Overland Park, Kan.; live online; or using the recordings. Please choose your mode of attendance when registering so that we can plan. If you choose an online option, your materials will be sent to the address you use for registration.

Send a Group and Save

Send a team! This environment encourages discussion, sharing, and planning. The course fee of $2,495 per person includes instruction, refreshments, lunches, and all class materials. Check out our discounted fees below. These fees apply whether you decide to attend face-to-face or online. Group registrations cannot be done online. Please download the registration form and submit your group’s registrations together with your payment as noted on the registration form by fax or mail.

KU Federal Executive Board Partnership—Federal Employee Discount

This program is available to federal employees at a 10% discounted rate. Learn more here.


Number of Registrants Fee
1–2 participants $2,495
3–4 participants $2,370
5–9 participants $2,245
10 or more participants $2,120


How to Register

Register Online
Payment expected at time of registration
Register by Mail or Fax
Download and mail the registration form to:
The University of Kansas
Professional & Continuing Education
Registration Center
1515 Saint Andrews Drive
Lawrence, KS 66047-1619 or
Fax the form to:
Download a PDF Form
Register by Phone
Call (785) 864-5823 or toll free (877) 404-5823
Register by TDD


General Information

Course Dates, Times & Location

8 a.m. to 5 p.m. daily
University of Kansas Edwards Campus
12600 Quivira Road
Overland Park, KS 66213

A campus map and directions are available here. Free parking is available to visitors and students. See the campus map to view the parking lots.


Courses are held on the University of Kansas Edwards Campus. A hotel room block has not been established for course attendees. Please visit the Overland Park Convention and Visitors Bureau website for a listing of area hotels.

Closest Area Hotel

Hawthorn Suites by Wyndham Overland Park
11400 College Boulevard
Overland Park, KS 66210

Ask for the KU Edwards Campus rate. Shuttle service to campus available.

Additional Area Hotel offering KU Edwards Discount

DoubleTree by Hilton
Kansas City–Overland Park
10100 College Boulevard
Overland Park, KS 66210-1462
913-451-6100 or 800-222-8733

Special rate at the DoubleTree by Hilton includes the following amenities:

  • Govt. per diem rate of $112.00 per night
  • Complimentary high-speed Internet access
  • Complimentary breakfast buffet in our Trofi Restaurant

Two simple options to book!

  1.  Click to book!
  2.  Call 913-451-6100 or 800-222-8733 and inform the team member that you would like to book under the E.P.A. special rate with either:
    a. Code = P88
    b. ID: 0560066665
Refund & Cancellation

Refund & Cancellation Policy

A full refund of registration fees, less a $30 administrative fee per person, will be approved if requested in writing and received by May 22, 2017. No refunds will be made after that date. Send request to kupce@ku.edu. A $30 fee also will be charged for returned checks. (Please note that if you fail to cancel by the deadline and do not participate, you are still responsible for payment.) KU Professional & Continuing Education reserves the right to cancel the course and return all fees in the event of insufficient registration. The liability of the University of Kansas is limited to the registration fee.

General Policy Details

Privacy Policy

KUPCE does not share, sell, or rent its mailing lists. You have our assurance that any information you provide will be held in confidence by KUPCE.

We occasionally use mailing lists that we have leased. If you receive unwanted communication from KUPCE, it is because your name appears on a list we have acquired from another source. In this case, please accept our apologies.

Nondiscrimination Policy

The University of Kansas prohibits discrimination on the basis of race, color, ethnicity, religion, sex, national origin, age, ancestry, disability, status as a veteran, sexual orientation, marital status, parental status, gender identity, gender expression and genetic information in the University’s programs and activities. The following person has been designated to handle inquiries regarding the non-discrimination policies: Director of the Office of Institutional Opportunity and Access, IOA@ku.edu, 1246 W. Campus Road, Room 153A, Lawrence, KS, 66045, (785)864-6414, 711 TTY.

Program Accessibility

We accommodate persons with disabilities. Please call 785-864-5823 or mark the space on the registration form, and a KUPCE representative will contact you to discuss your needs. To ensure accommodation, please register at least two weeks before the start of the workshop. See the nondiscrimination policy above.

Engineering Technology Online Certificate Programs Information Form

10 percent federal employee discount button

Free Lean Six Sigma Webinar

View our recorded webinar:

“Implementing Lean Six Sigma”

Free Lean Six Sigma Webinar button

Request webinar button

KU Six Sigma Survey
RT @KUunion : Welcome to those attending the #IASSIST17 Conference this week! Glad to have you here. @KUContinuingEd @iassistdata

One of 34 U.S. public institutions in the prestigious Association of American Universities
Nearly $290 million in financial aid annually
44 nationally ranked graduate programs.
—U.S. News & World Report
Top 50 nationwide for size of library collection.
23rd nationwide for service to veterans —"Best for Vets," Military Times
KU Today